First off, it is important for me go clarify that this is not a paid review (and I say again that none of the reviews on this site is). 65daigou and many of the third party Taobao parcel forwarders pay bloggers to write reviews. Reading paid reviews always feels distasteful to me and takes away credibility from the author despite how objective they say they are. That said, and I think it’s obvious, the monetisation strategy for this site is plain old advertising, so don’t be surprised if you see a 65daigou advertisement on this page (i hope 65daigou catches the hint).
Prior to this, I never used 65daigou, since it is easier to just use Taobao’s consolidated parcel forwarding. Besides, Taobao’s parcel forwarding goes by actual weight, whereas 65daigou, and practically all third party parcel forwarders go by volumetric weight, which typically costs more, unless your parcel is very compact and dense. My preference is always for actual weight because i think it’s less likely to spring me a nasty surprise. Nevertheless, I think 65daigou’s economy air shipping rate, at
$1.99 $1.69 per 0.5kg volumetric weight (basically the industry standard), is quite competitive (for comparison, Taobao’s shipping rate starts at S$6.40 S$5.30 for the first kg, and thereafter S$2.65 S$1.85 per 0.5kg).
While trying to order a video camera, Taobao’s parcel forwarding option was not available, due to the lithium battery in the video camera. I was left with no choice but to go with a third party forwarder. Naturally, I turned to Google to find out which one was better, but was not able to arrive at a conclusive answer. Eventually I went with 65daigou, because they appear to be more established (having the capacity to handle shipments from China, Taiwan and USA says something), and they have an on-time shipment guarantee.
I would say 65daigou’s website is very intuitive to someone who understands the overall concept of buying from Taobao. I was promptly informed about the arrival of my parcel at their China warehouse, way ahead of the delivery status update on Taobao’s website. I made the payment for the shipment via an Internet Banking transfer, and received acknowledgement of my payment within 1.5 hours (they promised to update within a few hours). The shipping to destination happened in less than one day after that. The estimated date of arrival given was one week from shipping date, although the given estimation on the website is 4 to 6 days. Anyway, my parcel arrived in 5 days, so their guideline on the estimated time to ship proves to be accurate. I picked up my parcel (for free) from their warehouse in Seng Kang, which is just minutes from where i stay. The pick-up timing is 6-9pm for this particular warehouse, which is probably convenient for most people. It’s nice that they have a proper warehouse.
Update 12 Feb 2016: I have since tried their ship-for-me service for USA as well. Again, very prompt notice of parcel arrival, both at the US warehouse and arrival in Singapore. The shipping rate is also much cheaper than what i was using before (Flat S$3.99 per 0.5kg vs US$11.80 for first 0.5kg and US$3.25 for subsequent 0.5kg). Gosh! i was paying way too much before!
Update 30 Nov 2017
Ezbuy was in the news recently for their failure to fulfill customers’ buy-for-me orders. Somehow, Taobao wasn’t happy with ezbuy’s way of buying thousands of items per day using just a handful of Taobao accounts. If you’re one of such customer who use ezbuy buy-for-me, i would suggest it’s time you moved on to buying from Taobao yourself. It will save you money in the long run, and it will be easier for you to resolve problems by communicating with the seller directly.
Anyway, i have something good to say about ezbuy. Just today, a parcel was received into the USA warehouse on my behalf, and ezbuy’s staff managed to repack the parcel, reducing the volumetric weight from 2.59kg to 0.66kg! That saves me S$12!