For two months probably, Taobao went missing on Shopback. Apparently, they were revamping the mechanism for tracking Taobao purchases through Shopback.
Previously, you had to search for the item you wanted to purchase through the search bar in Shopback’s Taobao page. The obvious disadvantages of this approach were you would not be able to filter nor sort the search results like you could on Taobao website. For example, you wouldn’t be able to find the seller with the highest sales volume, and you normally want to do that.
With the new approach that was just introduced, effective 8 Mar 2017, you can shop on Taobao through Shopback as you would any other merchants on Shopback, i.e. just click “Shop Now” and get redirected to the merchant site. Except, you also need to submit your Taobao order ID using a special form on Shopback. Despite this extra step, it is much simpler than previously. Just submit the order ID regardless of whether you will actually earn cashback (not all items are eligible for cashback).
Although i don’t usually get a lot of cashback from Taobao purchases, i still buy more stuff from Taobao than from all other sites combined, so it all adds up. Now that i can easily ship bulky stuff (which are probably more expensive stuff, which means more cashback) through 86OF, this is certainly welcome news.
If you are new to Shopback, why wait? Sign up now to start earning cashback for your online shopping (earn an extra S$5 too for your first purchase)!
Update 2 July 2017
Since more than a month ago, Shopback has reverted back to the previous way of tracking cashback for Taobao, so whatever is mentioned above is no longer valid. I guess Shopback must have received too many complaints about the change, or maybe the user submitted data is too prone to error. Whichever the case, consumers continue to benefit from receiving cashback for Taobao purchases.