7 Comments

  1. Hi Yen Kai,

    I am Chris, founder of myGermany.com. Just saw that article here. I would like to let you know that we have not only reduced our prices, but much more of interest is: myGermany takes time and a) takes new stable and more suitable strong 2-wavy packaging, and b) we reduce all packages automatically. And all is included in our costs already (mygermany.com/shipping-cost-calculator/). We do not charge extra as our competitors. Please check here:
    mygermany.com/#warehousevideo

    That means, your comparison is not fair at all, as you have compared apples with peaches – as a German saying states 🙂

    If you want and it is still of interest I am happy to explain more about it!?

    Best regards,
    Chris

    • yenkai

      Hi Chris. Thanks for leaving a comment. I just did an estimated cost calulation using the cost calculator on myGermany.com website, whereby i estimated the size of the box as pictured in my blog post to have the dimensions 20cm X 20cm X 30cm. I don’t remember the exact dimensions but i think it is not too far off. The estimated shipping cost is 35 Euros or more, whereas i shipped it for about 10 Euros. There is no need to reduce the package size because it costs more (labour cost) to reduce the size than to ship it as is. I don’t need Fedex or DHL. Deutsche Post is good enough for me. All i need is reliability and low cost.

    • Ken

      Chris,

      I read many good reviews of myGermany.com but since I register with you and paid the 1Euro more than a week ago, there is ZERO response from your team and nobody answer any of my queries. Is your service still available or you have close down?

      KK

    • Ramzi Baramki

      Beware, MyGermany has the worst customer service, is expensive, slow and if you choose the DHL service they do not deliver to your doorstep.
      Use another service, cheaper, quicker and less headaches.

    • yenkai

      Hi Adeline, these were the dimensions captured by mailboxde.com:

      0.31 × 0.18 × 0.12 m 0.28 kg
      0.24 × 0.2 × 0.14 m 0.24 kg

      I suggest you ship slightly more per parcel to get better value. My latest parcel was 0.24 × 0.18 × 0.16m 0.48 kg and it cost 10.06 Euros.

  2. Krish

    I also suggest you all not to go with MyGermany. First as someone commented earlier “No response at all”. Second incase if you use that and ship package to them. They put some lame excuse saying the invoice is not there and will ask customer to send a lot of documents which goes like this ..

    ” – copy of the invoice as proof that you have payed for the items, needs to include a proof that the billing address is your actual address and not our myGermany address
    – a copy of your ID
    – proof of your identity: e.g. credit card statement or phone invoice
    credit card / paypal information which you have used to pay your items
    – In case of credit card payment: provide an proof where we see with which credit card you have paid the item!!!!
    – in case of eBay purchase: screenshots of all eBay transaction stating you as the buyer and payer!!!”

    Yes, for a parcel forwarding company all these documents. Please note I am using their service to forward it to Europe only. I will never ever recommend any one of you to get MyGermany. Its ridiculous and you would be better of paying a little bit more and get something from your own place.

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