7 Comments

  1. Nurul Rashidah

    Can I know how you contact the sixt customer service in korea? I keep getting email delivery failure when I tried to email them my flight number (they emailed me first) and make adjustment to my pick-up time. Is the any other way to contact them other than calling them ? Thank you ^^

    • yenkai

      Hi Nurul, I received emails from the customer service officer directly,
      the actual personal email address. They were quick to respond. Also, I tried emailing reservations@sixt.co.kr and received response. Maybe you can try that.

      I guess one way is to cancel the reservation and book again, if the price remains the same. I would hesitate to call too like you do due to the language barrier, but if the email doesn’t work it’s worth a try.

  2. Kayleigh

    Hi May I know which loss damage insurance you chose? The want cap at 300k krw or the full coverage? Coz I’m not sure which to choose and the price make a big difference. Also I have read reviews of some chose full coverage but they are still made liable to pay.

    Hope you could give some advise on this.

    • yenkai

      Hi Keyleigh, I went with the 300k krw (which is only S$366 currently) excess because that’s within the amount covered by my travel insurance. I don’t remember being offered the full coverage at the rental office and I’m guessing they don’t really try to squeeze profit out of you like car rental in Europe.

      • iuhis

        Hi, does that mean you will claim the 300krw from your travel insurance? Or does it mean that you only went for the 300 krw one since you already have your own insurance?

        • yenkai

          Hi Sihui, i went for the 300 krw insurance since my travel insurance is sufficient to cover that amount. So far during my travels, i have had to pay the rental excess once and had no problem claiming back the full amount from my travel insurance provider.

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