Now that I’ve received the first payout from Shopback, I guess I’m qualified to say something about them. The $25 payout consisted of $15 from an Agoda booking and $10 from the bonus given for signing up through Citibank and for updating the personal particulars.
The best part of Shopback so far is in getting $15 Cashback for making an Agoda booking. $15 is awarded for any booking that is above $50. If you do the sums, that represents a whopping 30% discount on a $50 hotel booking! With the cashback, it becomes more worthwhile booking a $50 hotel than a $40 one.
Shopback relies on cookies for tracking purchases made on merchant sites. It has worked every time (for Agoda, Groupon, Redmart purchases) I used Shopback except my latest Agoda bookings. I’m pretty sure I completed the booking within the same window I was redirected to from Shopback, but the cashback wasn’t registered. Thankfully, Shopback actually provides a feedback form for missing cashback. The cashback entry (with incorrect amount at this point of time) appeared in my account within 2 days of submitting my missing cashback request. It’s pretty amazing that Shopback provides this missing cashback form, since I can imagine that it will result a lot of workload, especially when it can be easily abused.
With the $15 cashback offer, the Shopback and Agoda combo is unbeatable. What’s more, Agoda has a tie-up with booking.com and offers some of the hotels on booking.com as well (at the same price) that would have been otherwise not found in Agoda itself. If you factor in the cashback, it is obviously better to book through Agoda than booking.com.
The only downside of Shopback, and most cashback sites, is the long waiting time to receive the actual cash. For Shopback it is typically 60 days after the completion of the transaction (for hotel or flight bookings this means completion of the trip), plus up to a week to process your redemption request.
All in all, i found that Shopback is quite intuitive to use, and it works. Extra cash is always welcome, right?
Update 14/11/2015: Shopback now offers only $10 cashback for Agoda. I noticed that some of the sites i frequently shop on have been added to Shopback’s merchant list, including booking.com ($10 cashback for $50 and above bookings, i,e. matching Agoda’s offer) and ebay (1% cashback). Shopback is making a lot of progress!